lovely relaxing hotel.excellent staff and fantastic choice of freshly cooked breakfast. a car is a must when staying here but nice and quiet, away from the city centre
Excellent and friendly staff from start to finish.. Didn't give five stars for comfort of accommodation as there is nothing to beat your own bed :)
Our stay wasnt very successful. Initially I booked for Friday and Saturday, but then cancelled the Friday by email, and received a confirmation it had been done. When I arrived on the Saturday I was told there was no booking. I had to pull out my email to prove I had booked the room. There was only one room left so I cant imagine what we would have done if you hadnt had a room. The next morning the receptionist explained that the person who took my email to cancel the friday, didnt carry out the actions and I had been charged for the Friday as they assumed I wasnt coming, and then they also cancelled the Saturday night. So a cock up from start to finish really. Thank God for email proof or I would have been stranded in Kilkenny.